What Data Do We Collect?

In the course of our work, we are required to collect certain personal information from clients and interested parties. This information includes name, email address and telephone number. If you wish to register for any regular newsletters or communications from us, we will request this information. The data we collect may include:

  • Contact information (name, address, email address, phone number)
  • Website details
  • Demographic information (postcode, interest, preferences)

Data Retention

All data we collect is retained for as long as necessary for processing. Any data that is no longer required for processing is deleted. Similarly, any data which is no longer up to date is deleted. If a data subject withdraws consent to processing, we immediately delete any data relating to them.

How We Use This Data

Any data we collect from our clients and subscribers is kept absolutely confidential from any third parties. We use this information for internal record keeping, and also to help us improve the service we provide to our clients. We may also occasionally use this information to send you promotional messages alerting you to any products or services that we think may be of interest to you.

Keeping Your Data Secure

We will not share any of your data with third parties without your consent. We use all reasonable precautions to ensure that the data we hold is kept completely secure, and only made available to employees who legitimately need to access that data. Our servers and IT systems make use of standard security measures to ensure that your data is kept secure.

Who Can Access Your Data?

Any data we collect on you is only made available to our employees, when they have a legitimate need to access it in the course of their work. Any parent, affiliate or subsidiary companies, or any company that merges with our company, will also have access to your personal data. We will also comply with any requests made by law enforcement agencies for access to your information, such as a subpoena. We may share aggregate information with other parties, such as demographic data or usage, but will not share any of your personal information.

Cookies

Cookies are small files stored on your hard drive that track certain aspects of your online activity. You will be requested to opt in in order to store cookies. Cookies keep a record of your web traffic and internet usage, allowing websites and online applications to customise your online experience according to your preferences. We use traffic cookies to keep a record of traffic across our site. This allows us to improve our website, and the information is only used for statistical analysis. You can choose whether or not you want to accept cookies for our site. If you opt out, you may not be able to enjoy full functionality on our site. Cookies do not give us access to your computer, or to any of your personal information.

Links

This site may contain links to other relevant websites. This privacy policy is only applicable to our site, and is not connected to any linked sites you may reach through our site. We are not responsible for the security of any of your data once you are no longer on our site, and recommend that you check the relevant privacy policy for the site in question.

Associations

We do not provide any kinds of positive reviews or ratings in return for cash or other payment. In order to avoid a conflict of interest, we will only provide reviews or ratings that we believe to be an honest reflection of a service or product provided. We will only promote any services or products that we trust.

Opting Out

You can opt out of receiving any newsletters or promotional material by contacting us via our contact page. You can also request details of any personal information we hold relating to you under the Data Protection Act 1998. If you believe any personal information we hold relating to you is incorrect, you can contact us via the contact page to make any necessary amendments.

Policy Changes

We reserve the right to alter any information contained within this privacy policy at our own discretion. As a result, we recommend that you regularly refer to this document for any changes or variations.

If you have any queries regarding this privacy policy, you can contact us at: office@goodlife-heating.com